FAQ

Do I need to bring a coat?

Yes - the Dandenongs receives a lot of rain.

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What shoes should I wear?

Good flat walking shoes and comfortable warm clothing.

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Will lunch be provided?

Please read the 'tour' program.

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Can I drive myself?  

Only on the Accessibility Tour Day 1. For all other days we hire buses and transport the tour group around from garden to garden.

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Where can I stay?  

Please refer to the 'More' tab in the search bar and click on 'Stay,' we have recommended accommodation listed there.

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Do you have discounted tickets? 

Unfortunately, no. Prices are set as low as possible. We aim to cover costs ONLY.

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Can I take photos? 

Yes. However, not of other people without their consent (due to privacy rules).

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Can I attend if I have limited mobility needs? 

We have curated an Accessibility Secret Gardens Tour on day 1 of the program. If you wish to attend on other days this will need to be arranged through our event organiser.

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If I have to cancel will I get a refund? 

Refunds will apply in certain circumstances. Our policy states that all cancellations must be made, a minimum of 2 weeks in advance of any tour.

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What if I want to bring my own bus?

Small buses can be accommodated under special circumstances. This will need to be addressed with the Event Coordinator prior to booking.

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